Advanced Modern Executive Secretaries / Assistants And PA’s including Protocol and Diplomacy
This Course focuses on equipping you with the necessary professional skills requires to do your job effectively, contributing to your own, to your boss’s and your organization success. Administrative professionals have a unique role in the everyday operations of a company. As an administrator, others will look to you for support. To be successful as an administrative professional you don’t just need excellent management skills for handling multiple tasks and meeting deadlines, but the more subtle arts of leadership.
This training course will enhance your admin skills and enable you Cope with greater responsibility by addressing the organizational challenges. It will also help you to influence and benefit those around you with your enthusiasm and personal example, with your clarity and vision and with your clear, confident and considerate communication. No matter what your job description, with honed administration skills, you can definitely ‘do more, be more and achieve more for yourself and your company.
Learning Objectives
- Understand how your role as Executive Secretary, PA, Administrator or Office Manager contributes to organization success
- Build an effective work team
- plan and coordinate workflow and productivity
- Provide a high level of administrative support by enhancing your ability to manage change, plan and coordinate workflow, and build an effective team
- Interact with people in ways which reinforce positive working relationships
- Manage personal emotions and stress