Effective Office Skills for Administrative Support Staff
This Course is intended to help those in support positions to understand their roles and responsibilities in today’s modern office environment. Participants will learn new strategies in handling workload through enhancing organizational skills and prioritizing the workload for positive results. They will explore ways to work effectively in a team, enhance critical communication skills, learn new assertive behaviors and explore self-management techniques for the workplace. They Learn to make decisions with confidence, and manage people, projects and time effectively.
Course Benefits
- Understand the important roles and functions of today’s office in business
- Understand the changing role of the office administrator and their contribution
- Increase productivity in the office and appreciate the use of appropriate communication tools in the office
- Manage and handle information for maximum results so as to help the organization to achieve its business goals