Protocol Procedures and Diplomatic etiquette
Protocol is an important part of diplomatic practice linked with history, royalty, religion, culture and language.
Diplomatic protocol involves etiquette on a local and international scale, and the practice of good manners on a daily basis. It evolved as a result of old traditions, when in the early days of civilization hospitality was extended to an arriving guest. Today it is particularly important because it not only covers the ceremonial rules that are followed during official functions and how to behave on these special occasions, but it also provides a set of established rules of courteousness that are to be respected in society. This course introduces participants to the ceremonial aspect of protocol procedures, behavior of etiquette, rules of courteousness in society, and respect for precedence. It also helps business executives master the basics of etiquette and get a better understanding of multicultural manners.
What will you learn?
- Introduce yourselves and others appropriately and engage in initial conversation.
- Present yourselves, and your organisations, with confidence.
- Use handshakes effectively and present and receive business cards appropriately.
- Use correct titles and forms of address in different contexts.
- Prepare invitations for various events and different levels of formality; prepare notes of acceptance and decline for events.
- Plan and prepare for hosting important events and meeting dignitaries.
- Plan seating arrangements and balance table seating.
- React in an appropriate and proactive manner to arising protocol-related questions and issues.