Managing Human Resources and Industrial Relations Training
People are at the heart of any organisation, so the ability to manage and develop employees, ensure their welfare and understand changing employment legislation is essential to business survival.
Human resource management and industrial relations are the functions that serve as the interface between management and employees. Industrial relations are a set of rules and processes that govern the relationship between an employer and its employees or between a trade union and an employer (or group of employers).
As enterprise grows in size, the tendency has been for the work of management to be subdivided, initially into such primary functions as manufacturing, selling and purchasing, and later into functional areas like accounting and personnel management, now referred to as human resources management, concerned with the resources of money and
people. Since work, generally, has become more specialized, those choosing employees for jobs now require greater knowledge