INTRODUCTION
Improving human and organizational performance is typically a worthwhile ,valuable and even valiant effort ,improvement efforts routinely bring about “bottom line” benefits for organizations in very positive ways .After all, improving performance isn’t just about improving workplace productivity ,it can and should also lead to increased job satisfaction ,longer retention ,improved quality of life for employees, less job related stress ,new social networks ,retained knowledge within the organisation and numerous benefits that directly impact the individuals who make up organizations as much as the organisation itself and the societal partners that the organization serves