Human Resources Management skills for Public Service Managers.

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Human Resources Management Skills for Public Service Managers.

Introduction:

This course is designed for those who want specialist Human Resource Management (HRM) knowledge combined with practical skills development.

A key feature of this programme is that it is highly practical allowing participants’ ample opportunity to acquire and practice new skills. This programme will specifically address key HRM challenges in the public, private and not for profit sectors of employment.

This course helps those who have the skill and knowledge needed to make a significant supporting contribution, and deliver excellent results in the workplace

The strategic and operational management orientation of this course is intended to provide Participants with an understanding of the impact of human resource management on organizational decision‐making.  In addition, the course content will provide an introduction to the day‐to‐day HR issues faced by managers and administrators and an overview of current “best practices” in the Public Service.  Human resource management is a professional field in transition, moving from a “custodial” and “transactional” function focused on compliance, to incorporate strategic functions and processes that contribute to achievement of an agency’s mission, goals, and objectives.

Course Objectives:

  1. Knowledge of human resource management, and leadership practices, tools and techniques.
  2. An understanding the history, theory and practice of human resource management in public sector/non‐profit organizations and the similarities and differences with the private sector.
  3. An understanding of the legal environment of human resource management in today’s public Service and the employer’s responsibility to insure a safe and productive workplace;
  4. An understanding of the HR strategic and operational HR management decisions faced by managers and administrators in today’s organizations and the tools and techniques utilized by HR professionals to prepare for the future;
  5. An understanding of the organization and management structure of the human resource function in public Service and how to measure its productivity;